MEPPI Provides full service and support, ranging from training to life-time maintenance, of all equipment and systems that we supply. Project service and support is provided 24/7, 365 days a year and is based from our headquarters in Warrendale, PA. Further, local customer support is provided from MEPP’s regional offices, local representatives, and EPC partners where applicable.

MEPPI local representatives include over 30 organizations in more than 40 locations throughout North America. MEPPI’s flexible project implementation approach allows us to partner with local EPC firms throughout the US and Canada. Part of MEPPI’s service and support network also includes stocking of essential spare parts, remote site monitoring of installed systems and equipment and expert personnel.

Emergency Contact Information

Customer Service:

Telephone: 1-800-624-7425

Facsimile: 1-724-778-5149

E-mail: powersys@meppi.com

In addition, each MEPPI project is assigned to a Project Manager and Management Team (Project Management) for the life of the Project. 24/7 cellular phone and other contact information of the appropriate Project Team members is provided at Contract Award.

Equipment is the best-built and best-backed product available today, assuring utilities and their customers of uninterrupted delivery. Our service engineers are intimately familiar with the products, through hands on training and certification.

IACET is approved by the American National Standards Institute (ANSI) as a Standards Developer and is known as the premier standard-setting organization for continuing education and training providers.  IACET certified providers meet internationally recognized training standards and therefore may award IACET Continuing Education Units (CEUs) as part of their training programs.